The Genesis:
Our story begins with Monica's roots in the healthcare industry at the tender age of 15. Starting as an Anesthesia Technician Assistant at the University of Maryland Medical Center, Monica witnessed the intricacies of healthcare operations but found her true calling lay beyond direct clinical care.
Corporate Way:
Monica's journey led her to a 12-year tenure at Johns Hopkins Healthcare, where she honed her skills in communications, corporate engagement, and change management. The experiences gained became the bedrock of her professional growth, yet the yearning for flexibility and a new challenge lingered.
Entrepreneurial Leap:
In partnership with her husband, Monica embarked on a new chapter, starting an Assisted Living business. This venture exposed her to the intricacies of entrepreneurship, unveiling the need for tailored solutions to navigate the challenges small health and wellness businesses face.
Founding SBMS:
Driven by a passion to share her insights and expertise, Monica founded SBMS. The brand stands as a beacon for businesses seeking management solutions and a partner on their growth journey. SBMS is more than a consultancy; it's a guide, a mentor, and a companion for businesses striving to reach their full potential.
Our Solutions in Detail
WHAT WE DO
Founder, Guided By His Hands Senior Care Referral Services
Chardae Perry
SBMS' responsiveness and friendly demeanor made every interaction easy and enjoyable. The brainstorming sessions were a highlight, allowing me to walk away with a well-defined plan and fresh ideas.Their comprehensive business development strategies have significantly increased our customer base, and their virtual assistant services have allowed us to focus on what matters most—senior care. They have been a game-changer for our Senior Care Referral Agency.
Manager, Workforce Solutions
Cathy R. Benfer
Throughout this unconventional process, your team has demonstrated unwavering commitment and resilience. I am truly grateful to have SBMS as an integral part of our startup inspection team. Your professionalism and expertise have played a vital role in moving this community project forward. Your contributions have been invaluable, and I am confident that with SBMS's continued involvement, our community initiative will thrive.
Owner, Amani Massage & Wellness
Myeisha Thompson
The assistance provided in navigating the challenges of starting and growing my massage business has been truly remarkable. SBMS not only helped in developing practical strategies but also provided invaluable insights into effective marketing and sustainable business practices. SBMS' support and guidance was comprehensive, including practical ideas, quality advice, and a measurable action plan. The impact of their services on the success of my massage business is evident and has far exceeded my expectations.
Owner, Joy's Blessing Assisted Living
Shirley Johnson
From the beginning, SBMS demonstrated a keen understanding of the unique challenges faced by my assisted living business. Your team seamlessly integrated into the existing framework, providing targeted solutions addressing the root causes of our struggles. Communication with the SBMS team was practical and empathetic, making the entire process collaborative and reassuring. Their commitment to understanding the intricacies of my business and tailoring solutions accordingly played a pivotal role in the successful turnaround.
Small Business Management Solutions isn't just about numbers on a balance sheet. It's about the stories of entrepreneurs who dared to dream, businesses that defied the odds, and communities that flourished. We measure our success not just in profits but in the positive impact we create.
WHAT PEOPLE SAY
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We're Here to Help
© 2023 by Assisted Living Management Solutions.
Our array of services is meticulously crafted to empower primary care providers, specialists, behavioral health practices, assisted living facilities, home health care providers, yoga instructors, personal trainers, and massage therapists.
Navigating Your Business Journey
Embark on a transformative journey with SBMS as your dedicated guide. Whether you're a seasoned professional seeking to elevate your practice or a budding entrepreneur venturing into the healthcare or wellness industry, our services are your compass.
Tailored Excellence
At SBMS, we understand that each healthcare and wellness business is unique. That's why our services are not one-size-fits-all but rather tailored to meet your specific challenges, goals, and aspirations. We offer a comprehensive suite of solutions, including:
EXPLORE OUR SERVICES
Where Tailored Solutions Meet the Unique Needs of Your Healthcare or Wellness Business
Primary Care Providers
Navigate the complexities of primary care with SBMS. We provide strategic guidance to enhance patient care, streamline operations, and foster the growth of your practice.
Specialists
Specialized care requires specialized solutions. SBMS partners with specialists to optimize their practices, improve efficiency, and ensure a seamless patient experience.
Behavioral Health Practices
Elevate your behavioral health practice with SBMS. We offer targeted support to enhance patient outcomes, improve operational workflows, and strengthen your impact on mental health and wellness.
Assisted Living
Facility Owners
SBMS understands the unique challenges faced by assisted living facilities. We provide comprehensive solutions to improve resident care, operational efficiency, and overall facility management.
Home HealthCare Providers
For home health care providers, SBMS offers strategic guidance to enhance the quality of care delivered in patients' homes. From operational efficiency to compliance, we've got you covered.
Yoga Instructors
Yoga instructors play a vital role in promoting wellness. SBMS supports yoga instructors in growing their businesses, expanding their reach, and creating a positive impact on the well-being of individuals.
Personal Trainers
SBMS collaborates with personal trainers to optimize their services, attract new clients, and build a thriving fitness business. We focus on business development strategies tailored for the fitness industry.
Massage Therapists
Massage therapists can benefit from SBMS's expertise in business development. We provide guidance on expanding clientele, improving marketing strategies, and creating a sustainable massage therapy practice.
We are dedicated to supporting a diverse range of healthcare and wellness professionals. Our tailored consulting services are designed to empower the following:
WHO WE SERVE
WHY CHOOSE SBMS?
1. Proven Expertise:
With years of experience in the healthcare industry, SBMS brings a wealth of expertise to the table. We've successfully assisted a diverse range of healthcare and wellness businesses in achieving their goals, from increasing patient satisfaction to optimizing operational efficiency.
2. Tailored Solutions for Your Business:
We recognize that every business is unique. Our solutions are not one-size-fits-all; they are carefully crafted to align with your specific challenges, goals, and vision. Whether you're a startup or an established practice, SBMS has the expertise to guide you.
3. Comprehensive Support Across Key Areas:
SBMS offers a holistic approach to business development, operations improvement, organization development, and virtual assistant services. Our comprehensive support covers every aspect of your business, ensuring a well-rounded strategy for success.
HOW WE DO IT
Our Proven Process for Business Transformation
3. Action Plan Implementation
Turning Strategies into Action for Lasting Change
With a clear roadmap in hand, we move from planning to action. Our team works collaboratively with yours to implement the tailored strategies. From operational adjustments to cultural shifts, we guide you through every step of the implementation process. Our focus is on turning strategies into tangible actions that drive lasting change within your business.
4. Measurement
Track Progress and Celebrate Success
Measurement is at the heart of our process. We establish key performance indicators (KPIs) aligned with your goals and consistently track progress. Regular check-ins and assessments ensure that the implemented strategies are delivering the desired outcomes. Celebrate successes, address challenges, and continuously refine the approach based on real-time data for a business that not only transforms but evolves with the changing landscape.
2. Opportunities for Improvement
Tailored Strategies to Maximize Potential
Armed with the insights gained from the audit, we present you with a roadmap of opportunities for improvement. Our approach is not one-size-fits-all; we tailor strategies to your unique business needs. Whether it's optimizing processes, enhancing customer experiences, or exploring new avenues for growth, our goal is to maximize your business's potential.
1. Business Audit/Discovery
Uncover Insights, Identify Strengths, and Pinpoint Opportunities
Embark on the journey to transformation with a comprehensive business audit and discovery phase. Our experts delve deep into every aspect of your business, from operations to strategy, uncovering valuable insights that serve as the foundation for your transformation. We identify your strengths, pinpoint areas for improvement, and set the stage for a tailored strategy that aligns with your goals.
WHO WE ARE
Small Business Management Solutions (SBMS): Empowering Your Business Journey
In the bustling heart of Baltimore, Maryland, SBMS was born from the vision of its founder, Monica Hopkins. At SBMS, we believe in the transformative power of smart strategies, knowledgeable guidance, and a friendly, approachable approach to empower small health and wellness businesses on their unique journeys.
OUR CORE VALUES
SBMS embodies a set of values that define our approach and resonate through every service we offer:
Smart Strategies
We believe in innovative and intelligent approaches that lead businesses to success.
Knowledgeable Guidance
Our team, led by Monica, brings a wealth of experience and insights, ensuring that clients benefit from informed decision-making.
Friendly Approachability
We pride ourselves on being down-to-earth, friendly, and approachable. We're not just consultants; we're partners invested in your success.
Resourceful Solutions
SBMS is synonymous with resourcefulness. We navigate challenges with creativity, finding solutions that work for your unique business needs.
Confidence in Experience
Backed by Monica's extensive corporate leadership and entrepreneurial venture background, SBMS brings confidence and proficiency.