Our story begins with Monica's roots in the healthcare industry at the tender age of 15. Starting as an Anesthesia Technician Assistant at the University of Maryland Medical Center, Monica witnessed the intricacies of healthcare operations but found her true calling lay beyond direct clinical care.
Monica's journey led her to a 12-year tenure at Johns Hopkins Healthcare, where she honed her skills in communications, corporate engagement, and change management. The experiences gained became the bedrock of her professional growth, yet the yearning for flexibility and a new challenge lingered.
In partnership with her husband, Monica embarked on a new chapter, starting an Assisted Living business. This venture exposed her to the intricacies of entrepreneurship, unveiling the need for tailored solutions to navigate the challenges small health and wellness businesses face.
Driven by a passion to share her insights and expertise, Monica founded SBMS. The brand stands as a beacon for businesses seeking management solutions and a partner on their growth journey. SBMS is more than a consultancy; it's a guide, a mentor, and a companion for businesses striving to reach their full potential.
Unlock the full potential of your healthcare business with SBMS Business Development Solutions. From targeted marketing strategies to innovative approaches for attracting new physicians, we provide a roadmap for growth.
Optimize your healthcare business operations with SBMS Operations Improvement Solutions. We specialize in streamlining appointment scheduling, optimizing patient flow, implementing electronic health record (EHR) systems, and improving billing and collections processes.
Transform your healthcare business with SBMS Organization Development Solutions. Our services go beyond traditional approaches, offering a holistic transformation that empowers your team, enhances communication, and fosters a culture of excellence.
Virtual Assistant Services
Revolutionize your healthcare business with comprehensive Virtual Assistant Services. From appointment scheduling to content development, our virtual assistants are dedicated to streamlining operations and enhancing patient-focused care.
Our Solutions in Detail
WHAT WE DO
Founder, Guided By His Hands Senior Care Referral Services
SBMS' responsiveness and friendly demeanor made every interaction easy and enjoyable. The brainstorming sessions were a highlight, allowing me to walk away with a well-defined plan and fresh ideas.Their comprehensive business development strategies have significantly increased our customer base, and their virtual assistant services have allowed us to focus on what matters most—senior care. They have been a game-changer for our Senior Care Referral Agency.
Manager, Workforce Solutions
Cathy R. Benfer
Throughout this unconventional process, your team has demonstrated unwavering commitment and resilience. I am truly grateful to have SBMS as an integral part of our startup inspection team. Your professionalism and expertise have played a vital role in moving this community project forward. Your contributions have been invaluable, and I am confident that with SBMS's continued involvement, our community initiative will thrive.
Owner, Amani Massage & Wellness
The assistance provided in navigating the challenges of starting and growing my massage business has been truly remarkable. SBMS not only helped in developing practical strategies but also provided invaluable insights into effective marketing and sustainable business practices. SBMS' support and guidance was comprehensive, including practical ideas, quality advice, and a measurable action plan. The impact of their services on the success of my massage business is evident and has far exceeded my expectations.
Owner, Joy's Blessing Assisted Living
From the beginning, SBMS demonstrated a keen understanding of the unique challenges faced by my assisted living business. Your team seamlessly integrated into the existing framework, providing targeted solutions addressing the root causes of our struggles. Communication with the SBMS team was practical and empathetic, making the entire process collaborative and reassuring. Their commitment to understanding the intricacies of my business and tailoring solutions accordingly played a pivotal role in the successful turnaround.
Small Business Management Solutions isn't just about numbers on a balance sheet. It's about the stories of entrepreneurs who dared to dream, businesses that defied the odds, and communities that flourished. We measure our success not just in profits but in the positive impact we create.
WHAT PEOPLE SAY
Ready to Rewrite Your Business Story?
SBMS is not just a consultancy; it's a partner invested in your success story.
Let SBMS be the guiding force in your business journey, turning challenges into opportunities and dreams into realities.
Let's connect and explore the possibilities.
Our array of services is meticulously crafted to empower primary care providers, specialists, behavioral health practices, assisted living facilities, home health care providers, yoga instructors, personal trainers, and massage therapists.
Navigating Your Business Journey
Embark on a transformative journey with SBMS as your dedicated guide. Whether you're a seasoned professional seeking to elevate your practice or a budding entrepreneur venturing into the healthcare or wellness industry, our services are your compass.
At SBMS, we understand that each healthcare and wellness business is unique. That's why our services are not one-size-fits-all but rather tailored to meet your specific challenges, goals, and aspirations. We offer a comprehensive suite of solutions, including:
EXPLORE OUR SERVICES
Where Tailored Solutions Meet the Unique Needs of Your Healthcare or Wellness Business
Primary Care Providers
Navigate the complexities of primary care with SBMS. We provide strategic guidance to enhance patient care, streamline operations, and foster the growth of your practice.
Specialized care requires specialized solutions. SBMS partners with specialists to optimize their practices, improve efficiency, and ensure a seamless patient experience.
Behavioral Health Practices
Elevate your behavioral health practice with SBMS. We offer targeted support to enhance patient outcomes, improve operational workflows, and strengthen your impact on mental health and wellness.
SBMS understands the unique challenges faced by assisted living facilities. We provide comprehensive solutions to improve resident care, operational efficiency, and overall facility management.
Home HealthCare Providers
For home health care providers, SBMS offers strategic guidance to enhance the quality of care delivered in patients' homes. From operational efficiency to compliance, we've got you covered.
Yoga instructors play a vital role in promoting wellness. SBMS supports yoga instructors in growing their businesses, expanding their reach, and creating a positive impact on the well-being of individuals.
SBMS collaborates with personal trainers to optimize their services, attract new clients, and build a thriving fitness business. We focus on business development strategies tailored for the fitness industry.